Hornetbet Casino Privacy Policy
At Hornetbet we take your privacy seriously. This page explains how we collect, use, store and protect your personal data when you create an account, place bets, play games or otherwise use our services. We aim to be clear about what information we handle and how you can manage your privacy preferences.
Types of data we collect
We collect several categories of information to operate the site and provide services. This includes personal data you provide directly, technical data from your device and transactional records related to your account activity.
Personal data
Personal data includes information you give us when registering or contacting support, such as your name, date of birth, contact details, address, proof of identity and payment details. We also collect account credentials like your email and password to manage access to your account.
Technical data
Technical data is gathered automatically when you visit our site. This may include IP address, device type, browser version, operating system, screen resolution, referral source, language settings and interaction logs. We use this data to deliver and secure the service and to improve site performance.
Transactional data
Transactional data covers deposits, withdrawals, bets, game history and bonus activity. This information is necessary to process payments, verify transactions, handle disputes and comply with our internal controls and responsible gaming practices.
How we use your information
We use data to create and manage accounts, process payments, provide customer support, detect and prevent fraud, improve our services and personalize your experience. We may also use non-identifying data for analytics and operational reporting. We do not use your data for purposes beyond those disclosed without your consent.
Data protection practices
We implement technical and organizational measures to protect personal data from unauthorized access, loss or misuse. Access to personal data is limited to staff and contractors who need it to perform their duties. While we aim to keep data secure, no system is completely risk-free.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, enable core site functionality, and analyze site usage. You can manage cookie settings through your browser or via any cookie controls provided on the site. Disabling certain cookies may affect the functionality of some features.
User rights
You have the right to request access to personal data we hold about you, to request correction of inaccurate information and to request deletion where applicable. You may also object to certain processing and ask for restrictions on processing in specific circumstances.
Access, correction and deletion
To exercise your rights, contact our support team through the in-site support channels or by email. We will guide you through identity verification and the steps required to process your request. If you are a Hornet Bet user, the same options apply for managing your data.
Information sharing and third parties
We share data only with third parties when necessary to provide services - for example payment processors, fraud prevention partners and service providers - or when required by law. We require partners to protect data and to use it only for the agreed purposes.
Privacy policy updates
We may update this policy from time to time to reflect changes in our services or legal requirements. Material changes will be communicated via the site or email where appropriate. Please review this page periodically for the latest information.